How we fight

Griffin is more than just medical billing. It’s about aggressive advocacy. About protecting and rooting for our clients so more patients can find healing and recovery.

Our Process

New Patient Onboarding

We work directly with the insurance company to verify patients’ coverage in a timely manner.

Patient Advocacy

We start negotiating with insurance companies to acquire the maximum authorization for patient services.

Obtain additional

Once treatment is secured, we continue to manage the relationship with insurance companies to ensure that the patients have access to the services they need.

Peer-to-peer review

We work in collaboration with your clinical staff to ensure that all necessary information is there, in order to acquire ongoing authorizations for care.


We ensure that our billing staff has the most up-to-date billing codes- recognized by all major insurance companies. We complete a quality verification and service documentation to ensure accurate billing.


We maintain continuous contact with insurance companies to verify outstanding claims, confirm ongoing eligibility, and developcustomized weekly/ monthly reports thatassist you in managing your cashflow.

Why Outsource?

Tenacious results are achieved when there’s strength in what you do.

  • Complete transparency & communication
  • Skilled & Licensed Clinicians
  • In-Depth knowledge of insurance codes
  • Fast turnaround time
  • Dedicated partnership

Never lose sight of your goal.

-Martin Friedman, Founder & CEO

Our Services

Credentialing & Paneling

Griffin assists your agency in the Credentialing Process for your and medical staff. “Insurance Credentialing” is the process of obtaining, verifying, and assessing the qualifications of an agency and/or practitioner to provide care or services in or for a health care organization’s network.

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Eligibility Verification

Service providers that give medical and/or clinical interventions to individuals who rely on third party payors, must verify whether the insurance is valid and that the agency is eligible for reimbursement as per insurance guidelines. Verifying insurance coverage is a very important part of understanding if the patient’s insurance is active and whether it covers the services that need to be rendered.

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Griffin will conduct “pre-authorization” on each individual admitted. Pre-authorization” is a process used to determine if the recommended procedure or services will be reimbursed by the insurance company. This can be referred to as “prior authorization”, “prior approval” or “precertification”. Many health insurances require preauthorization for certain services before they are rendered. Preauthorization is a notification to the third-party payor you are applying for services, listing the type of services and the initial diagnosis to establish an account for financial reimbursement.

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Utilization Review

Griffin continuously reviews client -specific documentation of the health care services provided, keeping a close watch of the documentation of the severity of the individual’s symptoms and their response to interventions, ensuring the services are appropriate to meet the individual’s needs and guarantee rapid reimbursements. Concurrent Review: Following the Preauthorization, StarMed Billing will perform “Concurrent” Reviews. We will maintain the relationship with the payor. Continuous relaying of the individual’s symptoms and their response to clinical interventions ensures for approval of extended stays in treatment, providing the individual with an opportunity to maximize the resources for long term growth. Retrospective Review: Griffin will perform “Retrospective Reviews”. A review with the payor of the clinical documentation and the individual’s response to treatment AFTER the services are rendered.

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Claim Submission

Griffin submits all claims for payment to third party payors. An insurance claim is a formal request to an insurance company for compensation for rendered services provided by a doctors’ office, hospital or facility. The insurance company validates the claim and, once approved, issues payment to the appropriate party in accordance to the payer’s policy and guidelines.

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Denial Management

Failing to adequately work denials from payers translates to a lost in revenue for your medical practice. Griffin utilizes the nationally-recognized process for effective denial management— Identification, Management, Monitoring, and Prevention.

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Electronic Remittance & Payment Posting

Griffin can accommodate both electronic payment posting and manual payment posting, depending on the need of your agency. Electronic payment posting removes the possibility of human error, ensuring faster and more accurate payments.

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Griffin utilizes aggressive collection practices to ensure your revenue is maximized. Collections is the final phase of the billing process. We ensure bills received by each payer, are adjudicated timely. If an appeal is need, that is also part of the collections process as well.

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Customized Reporting

Griffin customizes reports to give you informational summaries of billing activities, and allow you to monitor how different areas of your business are performing. In health care billing our summaries are comprehensive and provide a snapshot of any amount owed to the health care provider and provide reasons for lack of payment. This report is used to keep track of delayed receivables.

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Why should I outsource my medical billing?

By partnering with Griffin, you drastically increase your patients’ coverage and successfully advance their road to recovery. Working hand-in-hand with insurance companies, we aggressively advocate on your behalf, fight for additional benefits, and ensure maximum reimbursements for your patient services.

How does Griffin reduce my administrative headaches and costs?

We instantly eliminate the need for in-house billing staff by taking over your entire burden and becoming a core part of your team. From insurance claim submission, coding and patient billing, we handle your entire process, increasing your cash flow and allowing more time for patient care.

How can I get started?

We’ve made it easy to partner with us!

Simply contact a team specialist to guide you through the orientation process and answer any questions to help you get started.

©2024 by Griffin

*We are HIPPA Compliant. HIPPA is The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for sensitive patient data protection. Companies that deal with protected health information (PHI) must have physical, network, and process security measures in place and follow them to ensure HIPAA Compliance.